Answering Services

At Concierge Contact Center every call is answered expertly and promptly with friendly professionalism

At Concierge Contact Center

Calls are answered expertly and promptly

Every call is an opportunity for your business to make a current client happy or impress and gain a new customer or client.

With live, fully bilingual, friendly, expertly trained team members ready to take your calls 24 hours a day, 7 days a week, 365 days a year you will have the peace of mind that every call that comes in is taken care of.
four employees answering

Answering Services

You might not have staff available on a rotational basis to answer calls after hours or during weekends or holidays. With Concierge Contact Center you know that you are fully covered.
Sometimes you may experience high call volume. Whether it’s because of a marketing effort or a busy time of the month, season, or year, when your call volume increases we’ll be right there to help answer your calls
If your regular staff is out sick or on vacation or otherwise occupied so that they can’t answer the phones, you don’t have to stress anymore. We can help and be there to answer incoming calls expertly and appropriately.
We delight in being the extension to your office. No matter when your calls come in, you can provide amazing customer service and make sure you never lose any lead.