YOU TAKE CARE OF
BUSINESS, WE WILL HANDLE YOUR CALLS
Our trained customer service team is available 24/7/365 for our clients. Our amazing team never missed a minute during the world pandemic crisis.
What people say
What people say about us
We have been customers of Concierge Contact for going on 5 years and have always enjoyed amazing customer’s service not only towards us but to all our customers that get routed through Concierge Contact Call Center. They are constantly open to adjusting processes when we make a change on our end and they always seem to implement the changes quickly and effectively. When we tell our customers “we have answering service 24/7” in all honesty although they are a separate company they feel like they are a part of us because they treat Dental Fix like it is their own. Recently when a hurricane was bearing down on us, they coordinated days in advance with us to make sure everything was in place so that they could provide top-notch service to our entire system. They not only provided top-notch service but it was seamless. Our experience with Concierge Contact has been outstanding and I admire and appreciate their management’s commitment to providing Dental Fix with genuinely superb customer service support.DARRINE MILLERDental Fix
I have three dental practices and have been using Concierge‘s Contact for about eight months now. They give me peace of mind that my patience and new patients will have a real-life person to speak with any time they call, 24 hours a day seven days a week. They are very professional and skilled with Dentrix and will schedule the patients when they call. I will routinely have 2-5 new patients per week scheduled from their service. These patients may very likely have called a different office if they didn’t get through with the Concierge Contact. I would highly recommend them for any dental practice.DR. STEVEN STROUTCenter for Dental Excellence
Our company really struggled to find a service that could not only handle the overflow of calls for our clients but one that could do so with dental knowledge and great customer service. Kristy and her team have overachieved and I 100% recommend that you speak with them before making a decision. We have now worked together for 5+ years.KEVIN GALLAGHERAds Next Dental Revenue
The most important technology in any business is the telephone. This fact, however, is not acknowledged and the telephone does not get enough attention. I am very glad that I have found a company that will treat each incoming call the way I wanted to have done. It has truly helped my business by catching all those new patients that would have gone somewhere else. Thank you!DR. ALLEN BLOURCHIANNew Image Dentistry
The Concierge Center has been a great addition to our practice. We rely on them for our overflow calls. The details on the call message are valuable for our front desk team to follow up with patients for their treatment.TRAI MCRAEMcRae Family Dental
CCC is a game-changer. Having your phones answered 24/7 is a must in this fast-paced world. For a very small investment, they get it done. Recommend them highly.DR. GLEN GOLDSTEINRandolph Dental Care
I’m a dentist who has been working with them for a year. I have had zero issues! They do a fantastic job.DR. ADAM GUTWEINATX Family Dental
Hello. We have been very pleased with Concierge so far. In fact, I ask myself: "Why didn't we sign sooner?"DR. MAS'OOD CAJEEMas'sood Cajee DDS
I have used other services over the years. Yours is head and shoulders above. Great people, excellent messaging, attention to detail, very professional! Thanks!DR. MAC MILLEROptimal Health Center
What we do
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For More Information
We strive to be an extension of your office by providing excellent customer service and by meeting your customer’s needs. We use the information and instructions you provide to answer your calls and chats.
Customer Care Is What Drives Us
You spend a lot of money on marketing, and it's imperative your customer's first experience with your company is exceptional. This is why we strive for excellent customer service with every customer interaction
We treat your
customers as they deserve to be treated
As you begin or continue your search for call center solutions and options, remember that customer service is far more than communication and simple trouble shooting, it is proactive commitment and compliance to the best and highest standards of data.
Seeking highly motivated and professional individuals with excellent customer service skills.
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