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LIVE ANSWERING


Our Virtual Receptionist Works Around-the-Clock

Make sure when your customers call, there is a friendly voice on the other end, not just a static voicemail. Concierge Contact Center in Athens, Georgia, provides a virtual receptionist team to field phone calls for live and after-hours answering. We are committed to answering your phone calls with care, compassion, efficiency, and professionalism. We also offer bilingual services.


Customer Support Agent

24/7 Live Answering

With our team of professionals, you can outsource your answering service needs, ensuring your calls are covered all day, every day, all year long. We are available nights, weekends, holidays, and when your office is closed due to extraneous circumstances. When you need more than just a nine-to-five receptionist, put us on the line. Our services are ideal for:

• After-Hours Coverage
• Answering Questions and Requests for Information
• Resolving Basic Service Issues
• Scheduling Appointments

After-Hours Answering

After-hours answering service is identical to live answering but used by companies who only require call support after they close for the day. This service is tailored to companies that have a full-time staff during normal business hours but need service after hours. We provide exceptional customer care in the evenings, on weekends, and during holidays. Even if your office is closed, someone will be there to pick up the phone.