BLOGS BY JOHN

Selling Your Practice

When we started our first business in 1977, I purchased a life insurance policy to protect my family as we grew the operation. The salesman said to me –at the time I was 21-years…

Keeping To The Schedule

You have no idea how many staff members look at the day’s schedule and start the day with a knot in their stomachs that only gets worse as the day unfolds. Their dilemma is that…

Block Scheduling: Necessary to Bring in New Patients

One concrete observation that my partner Lynette Conway has made after hundreds of consulting visits to dental office in the US and Canada is that if you cannot book new patients…

Sticking To The Appointment Schedule: A Group Effort

You have no idea how many staff members look at the day’s schedule and start the day with a knot in their stomachs that only gets worse as the day unfolds. Their dilemma is that…

How Engaged Is Your Staff With Your Goals?

In previous blogs I have mentioned the importance of articulating goals to the staff members, front office and back, from top to bottom. In so many dental offices Lynette has…

Grow Your Practice To Get To Where You Want To Be

john@conciergecontactcenter.com When a dentist calls us about growing his or her practice, the first thing that we need to know is the driving motive behind the desire to grow.…