Concierge Contact Center in Athens, Georgia, provides call center answering services for all types of businesses nationwide. We will answer phones, handle emergencies, schedule appointments, and more. Our services are an ideal solution to your call answering needs.
Established in 2010 by John Ross and Lynette Conway, our company was originally called The Gold Measure, and our goal was to assist dental practices by helping the front office answer calls more efficiently. No matter how well the office was trained, after-hours and weekend calls still went unanswered. John and Lynette created the Concierge Contact Center for quality phone handling and scheduling services 24 hours a day, 7 days a week.
An expert in national and international business, John started a wholesale ornamental plant company with his brother in 1977. In 1999, he started teaching business Spanish at the University of Georgia, his alma mater where he obtained his AB, MA, and Ph.D. He started RHS Global, Inc. as a side project, marketing energy-saving technology in France, Mexico, and Peru. He sold that business in 2009.
Lynette has extensive experience in the dental industry as a front office trainer. She is a well-respected speaker at multiple dental events annually.
We are HIPAA Compliant.